Building a platform for growth

The priorities identified in this year’s survey of 738 organisations across Australia and New Zealand are clear: top-line growth, cost management, and customer satisfaction.

The tools to help achieve these goals – cloud platforms, AI, and robust cybersecurity – are widely available but the successful implementation of these technologies requires a strategic approach that addresses skills gaps and new ways of working, security concerns, and sustainability considerations. There is work to do on all fronts.